Items ordered from Skin inc are eligible for Refund/Return within 15 days from when the item was delivered, only if any of the following conditions are met:

Reason Of Return Description of return reason  Condition for return and refund  Sample Evidence 
1. Damaged/FaultyItem

- Packaging is physically damagae

- Item  is physically damagae / defecetive can not be use

- Product past its expiration date
Description of return reason  - Plastic wrap or seal intact

- Item must include all packaging and accessories

- Item must include all packaging and accessories 
Clear image for the damage of product / parcel 
2. Receive wrong item  Item received  is not what you ordered  -Item must not be used (If it is possible to distinguish to item from packaging)

- Item must be sealed,in orignal condition,with all packaging and acccessories 
Show the difference point the difference point of product such as wrong color,or wrong size
3. Missing accessory/freebie Deliverd package is missing a promised accessory or freebie - item must be in good condition "as new" not open or used

- Item must include all packiging as accessories
Show or provide the evdincece of the accessory/freebie is missing in parcel delivery 
4. Item doesn't match description/ pictures The item is different from the description or the photo on wed -Item must not be used (If it is possible to distinguish to item from packaging)

- Item must be sealed,in orignal condition,with all packaging and acccessories 
Show the difference point of product that customer received